How to reach us
We answer email within one business day
Support
support@senkulab.comHelp with an account, an estimate, a payment, or anything inside the app.
Security
security@senkulab.comVulnerability disclosure. See /.well-known/security.txt for our PGP/disclosure policy.
Mailing Address
SJ Tech Solutions LLCMays Landing, NJ
United States
For legal notices, please email hello@senkulab.com first so we can confirm receipt.
Response Times
- General + support: usually within one business day (Mon–Fri).
- Privacy requests: within 30 days, per applicable law.
- Security disclosures: acknowledged within 48 hours, triaged based on severity.
Already a Customer?
For account-specific issues, signing in lets us tie your ticket to your tenant. Hit log in first, then reach out from inside the app or email us from your account address — we’ll match it up.